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Copyright © 2019 by Therese Pastry. All rights reserved.

Terms & Conditions

Welcome to www.theresepastry.com, the website of Meraki Creations Pte. Ltd.  By using this Site, you would AGREE to be bound by the Terms and Conditions, our privacy policies and all disclaimers and terms and conditions that appear elsewhere on this website.

No user of this website is permitted to tamper with the website, misrepresent the identity, act as the buying agent or conduct any fraudulent or illegal activity on the website.  The Terms and Conditions also apply to any placed of order via telephone, whatsapp and directly from the website.

We reserve the right to amend or update the Terms and Conditions and Privacy Policy at any time at our discretion without any prior notice.  Please check the website regularly to see if the Terms and Conditions and Privacy Policy have been changed. 

Terms of Use

  1. From the moment of use of the website, you agree to provide true, accurate and complete information about yourself in all respects. Please kindly refer to our Privacy Policy for more information on how we use your personal data.  We are entitled to refuse your use the Site or its services at any time, should there be any fraud or misleading information found.

  2. You would agreed to pay for every order made for all claims, costs, losses and damages which incur in connection with or arising out of your placing orders including during any stage of our delivery service. You will be liable for updating your account information or notifying your bank of should there be any changes to your record, or loss, theft or unauthorised use of your credit card.

  3. You would agree to provide complete and updated information when placing orders on this website. By placing an order using any credit card or any payment method that is acceptable to us, you would confirm that the credit card or payment method used is legal and the credit card used belongs to you or that you have been authorised by the card issuer to use it.

  4. We will have the discretion to refuse a registration and/or order placement and to terminate it.

  5. We shall fulfill your order placement but shall not be liable to anyone if we shall decline, cancel or terminate, decline or has becomes unable to fulfill any order for whatsoever reason.

  6. All orders are subject to our acceptance at our sole discretion.

  7. If you are under 18 years old or do not have the ability to make a contract or take any legal responsibility, you should not use this website to place any order. We assumed that all users of this website will be of legal age.  We reserve the right to decline any orders of to take action against you or your guardian should we find you to be under age.  

  8. All payments to be processed under the use of this website will conducted through relevant card payment centres. We will not be liable for any loss or damage that you suffer if any third party procures unauthorised access to or use any data you provide when accessing the Site or using our services.

  9. This website is solely for your personal and legal use only. You cannot purchase goods from this website for reselling purpose for any other commercial exploitation.

Price

  1. We reserves the right to update any product prices or other details but cannot guarantee that they are always error-free.

  2. The prices shown on the website are in Singaporean Dollars (S$) and Singapore is the only delivery location. If your credit card is not denominated in Singaporean Dollars, the final price charged in your currency will be subject to your issuing bank and we will be not be held responsible in any manner or way.

  3. We can make changes to any price for the products or services displayed on the website at any time without any prior notice but such changes will not applied to your purchases that has already been accepted.

  4. Promotional coupons (if any) are non-transferable. These coupons (if any) must be redeemed before the expiry date(if applicable).  Promotional coupons (if any) are subject to the terms and conditions that we will specify at any time.

  5. Discounts or rebates (if any) offered will be on such terms and conditions that we may specify at any time and may be cancelled or withdrawn by us at any time without prior notice. 

  6. All rights will be reserved for us to correct any error or inaccuracy which will included after your order is made and whether or not such order is confirmed and your credit card charged. In the event of any error, inaccuracy etc., we may treat the order as cancelled and will inform you as soon as possible.  If your credit card has already been charged when we cancelled your order, we will issue a credit to your credit card account in the amount of the charge.

The Payment and conditions

  1. You will be solely responsible for any and all the charged fees or other amounts charged and/or applied by your card issuer or bank or the payment system for the order including processing your credit card payment or other methods of payment.

  2. If the issuer of your payment card refuses or did not authorise such payment to us for any reason, we will contact you as soon as poissible to advise. However, we will not be responsible for any costs or lost caused by any subsequent delay, denial of payment or non-delivery of the products.

  3. Once an order is placed upon Check Out, you may not amend or cancel the order. Any acknowledgement will only indicate receipt of your order request.  Please note that all orders is subject to our acceptance.  We will reserve the right to amend cancel or not accept any or all items in your order.  It will only be until the product/service purchased are dispatched/performed is the purchase by you through the website considered to be accepted.

  4. All sales contracts will be concluded in Singapore.

  5. Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.

Refund Policy

As this is a food item and tailormade for the requirement, therefore upon confirmation of order and payment, it cannot be refunded or returned. We appreciate your understanding and consideration.

Shipping Policy

As this store does not have a physical location, therefore products will be delivered by MRT or by Grab(delivery fee incurred for return trip) or can picked up in person along the MRT green line.